Yva.ai Subprocessors

 

To support delivery of our Services, Yva.ai, Inc. (Yva) or one of its Affiliates may engage and use data processors with access to certain Customer Data (each, a "Subprocessor"). This page provides important information about the identity and role of each Subprocessor. Terms used on this page but not defined have the meaning set forth in the Terms of Service for Cloud ServicesLicense Agreement for Self-hosted Solutions or superseding written agreement between Customer and Yva (the "Agreement").

Yva currently uses third party Subprocessors to provide infrastructure services, and to help us provide customer support and email notifications. Prior to engaging any third party Subprocessor, Yva performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.

Yva may use the following Subprocessors to host Customer Data or provide other infrastructure  and Service functions:

 

Entity Name

Subprocessing Activities

For the location of the subprocessors and Data Processing Addendums see:

Microsoft Corporation (Microsoft Azure, GitHub)

infrastructure, CI/CD, code repositories

https://www.microsoftvolumelicensing.com/DocumentSearch.aspx?Mode=3&DocumentTypeId=67

Google, LLC (Google Workplace, SSO)

mail & files collaboration

https://workspace.google.com/terms/dpa_terms.html

Atlassian Pty, Ltd. (Jira)

task / bug tracking

https://www.atlassian.com/legal/data-processing-addendum

HubSpot, Inc.

website, marketing tools

https://legal.hubspot.com/dpa

Slack Technologies, Inc.

chat collaboration

https://slack.com/terms-of-service/data-processing

RealtimeBoard, Inc. (Miro)

scheme collaboration

https://miro.com/static/legal/Miro-Data-Processing-Addendum.pdf

Salesforce.com, Inc.

customer information

https://www.salesforce.com/content/dam/web/en_us/www/documents/legal/Agreements/data-processing-addendum.pdf

Zoom Video Communications, Inc.

voice collaboration

https://zoom.us/docs/doc/Zoom_GLOBAL_DPA.pdf

BrowserStack, Inc.

QA purpose

https://www.browserstack.com/terms

Sophos, Ltd.

antivirus, training

https://www.sophos.com/en-us/legal/data-processing-addendum.aspx

Twilio, Inc. (Sendgrid)

mail delivery

https://www.twilio.com/legal/data-protection-addendum

Cloudflare, Inc. 

dns, waf, proxy

https://www.cloudflare.com/resources/assets/slt3lc6tev37/1M1j5uuFDuLTYiZJJDPBag/bda8d591447971b3df2bccf5aa4e0916/Customer_DPA_v.3_1_-_en_1_Oct_2020.pdf

Yva Affiliates

R&D, ML, testing, support, sales

Yva CIS, LLC
Derbenevskaya emb. 7, bldg. 22, Moscow, 115114, Russian Federation

Findo, LLC
Derbenevskaya emb. 7, bldg. 22, Moscow, 115114, Russian Federation

 

Yva Affiliates

 

Depending on the geographic location of a Customer or their End Users, and the nature of the Services provided, Yva may also engage one or more of its Affiliates as Subprocessors to deliver some or all of the Services provided to a Customer.

Updates

 

As our business grows and evolves, the Subprocessors we engage may also change. We will endeavor to provide the owner of Customer’s account with notice of any new Subprocessors to the extent required under the Agreement, along with posting such updates here. Please check back frequently for updates.