Get 360 metrics for users

There are two methods to get 360 metrics of users in API:

Both methods allow to get metrics for such as:

  • Social capital index,
  • Set of ranks for each style of leadership,
  • Employee ID. identifies 5 types of social capital ratings:

  • Integration social capital rating,
  • Expertise social capital rating,
  • Domination social capital rating,
  • Innovation social capital rating,
  • Protection social capital rating.


Social capital rating for each style of leadership

For each employee, takes the number of positive responses on the three social capital questions related to a particular social capital type. Each positive response is equal to one point.

System ranks the entire list of employees in the company by the number of points scored - from the maximum to the minimum. Each employee is assigned a percentile by position in the list, so that the employee with position #1 in the list has a 100 percentile, and the last one in the list has a 0 percentile. For a specific employee, outputs this value in %, i.e. the first person in the list will get the value 100%, and the last one will get 0%. Employees for whom there were no answers on three key social capital questions in the last X weeks receive the value of the metric "n/a". By default, metrics are calculated on the period X=13 weeks, but this period can be changed depending on the request in the API.

Overall social capital rating

For each employee, the arithmetic mean of Protection, Innovation, Domination, Expertise, and Integration capitals is calculated. The values of “n\a” are taken as zero for calculations (i.e. if an employee does not have some of the types of social capital, then this will reduce his/her overall social capital index). By default, the metric is calculated on the period X=13 weeks, but this period can be changed depending on the request in the API

Use cases

Case 1: If you feel that an increased number of conflicts between employees began to appear in any large block, the amount of negativity increased and at the same time you cannot figure out what this may be connected with, you need to find in the results of social capital the employee from this block with the highest social capital of the "Integrator" type. Most likely, this employee understands the situation well and will help you find a solution to the problem.

Case 2: If your company is waiting for any major changes that will affect the entire company, and you need to create a project team that will lead or accompany these changes - you should find in the results of social capital the employees with the highest scores for the type of social capital "Innovator" and consider employees from this group as candidates for this project team. Most likely, such a team will most successfully cope with the task of introducing changes.