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Employee Burnout. Results interpretation

To make the interpretation process as clear as possible, we will illustrate it with specific examples. Let's start with definition of concepts that will be used in our work with diagrams:

  • Burnout Index is an indicator of accumulated "optimism" or “pessimism” of an employee, it is shown in the diagram by the red line;
  • Activity Index is an indicator of current "optimism” or "pessimism'/'frustration" of an employee, it is shown in the diagram by the blue line;
  • Diagram Fill is a zone that reflects the fact and duration of certain stage of the employee's burnout.

The system identifies three burnout zones:

  • Green zone - little or no burnout.
  • Yellow zone - frustration (decreased activity) or early burnout.
  • Red zone - late burnout, the employee may be searching for a job.

Diagram 1 — an example of no burnout

The Burnout Index of the employee is always positive, while the Activity Index is usually positive and even has been growing over the past few weeks. There are no signs of burnout or frustration. The employee is apparently not a candidate for the job market. They can leave the company only if actively lured away or unexpectedly given a unique and exciting job offer.

Diagram 2 — an example of decreased activity

The employee's Burnout Index is positive, but it is falling over the past three months. The Activity Index is positive during the first half-year observation period, but then decreases and even becomes negative. There are no signs of burnout or frustration yet. However, it is important to keep an eye on current decline in the indices, and monitor behavior of the indices in subsequent periods in order to react on time in case of their further fall.

Diagram 3 — an example of significantly decreased activity and early burnout

The Activity Index denotes signs of the employee's frustration since the late summer 2020 onwards. The system detects signs of early burnout since mid-August. An employee with such a diagram may be a passive candidate for the job market, so likelihood of their voluntary resignation will depend on the labor market context and their particular situation (for example, family or financial responsibilities).

Diagram 4 — an example of late burnout

The Activity Index denotes signs of the employee's frustration since the mid-spring 2020 onwards. The system detects signs of early burnout since the beginning of June, and signs of late burnout since August 2020. During the last few weeks there has been an upward trend in the Activity Index (i.e., decrease of "pessimism" rate). Such a diagram can mean either beginning of changes for the better at the current place or "handing over the duties" before leaving. For an adequate assessment of the real situation, you should have more information about the employee's track in the company and about current developments.