When dealing with burnout of a group of employees - for example, employees of a large department, or the entire company - you need to take several steps:
- Step 1 : Determine which group of employees you should pay attention to
- Step 2: Make a list of employees from this group, whom you will work with
- Step 3: Identify the causes of burnout of these employees
- Step 4: Take action!
Step 1. Determine which group of employees you should pay attention to
Go to the “Comparative employee groups analysis” section and look at the column “Share of employees at late burnout stage”. Make a note of the groups with the highest employee burnout rates, as these are the groups that need your attention right now. Write down or memorize the groups which you will work with.
Step 2. Make a list of employees from this group, whom you will work with
You need to go to the employee report and select one of the groups, which you decided to work with.
Next, customize the report so that it displays the data that you will need to make a decision about the employee you exactly are going to work with.
To do this you need to:
- Click on the “Select columns” button
- Select the main columns for decision-making - “Burnout stage”, “Burnout stage duration” and “Data sufficiency”
- Firstly, select additional columns to make a decision about the employee to work with. For example, if you have each person's specified performance or potential assessment, you can set these columns as required to be displayed as well. Also, we recommend to take into consideration the employees' social capital rating - this will allow you to consider the leadership potential of each person while working with burnout.
- Make a list of employees, whom you will work with. To do this, sort employees by burnout stage from those in the late stage to those, who are not showing burnout signs. To do this, you need to click on the name of the “Burnout stage” column. Mark the employees who are at a late stage of burnout and have a mark “Good” or “Satisfactory” in the “Data sufficiency” column. Employees, who have “Bad” sufficiency are likely to use few digital communication channels connected to Yva.ai, and the data in Yva.ai are not sufficient to correctly determine the stage of the employee burnout.
Out of all employees in the red zone choose those, who are your priority at work, based on criteria that is important to you. For example, you can primarily work with employees with high social capital, or with employees with a certain level of job position or with high performance. Put down the list of such employees.
Step 3. Identify the causes of burnout of these employees
After you have identified a list of employees, whom you will work with, you need to understand what is happening with each of the employees. You can find details on how to do this in the article “Employee burnout. Work at the individual level”.